Index the systems people already use.
S/Runtime connects knowledge stores, collaboration tools, tickets, records, and structured data without forcing teams into another silo.
- Permission sync
- Metadata mapping
- Source freshness
Trusted answers
Answer employee questions from permitted sources, with citations.
Give employees a single place to ask questions across documents, tickets, records, policies, and data while preserving source permissions and citations.
Knowledge bases
Documents
Tickets
CRM
Warehouses
People graph
01 / Workflow
See the run, the handoffs, and the human gates.
Three visible stages replace a chain of hidden prompts and disconnected system actions.
Assemble answers with context, not just keywords.
The query engine blends semantic search, metadata, graph relationships, and structured lookups.
- Hybrid retrieval
- Entity resolution
- Cited answers
Make every answer defensible.
Access, privacy, and retention policies run before content reaches a model or user.
- ACL checks
- Sensitive field controls
- Audit evidence
02 / ROI model
Set a measurable target before the pilot.
Illustrative 30-day planning ranges, updated September 6, 2026. Validate each target against your own baseline.
30-45%
Less search time
Compare time to a cited answer.
20-35%
Fewer repeat questions
Track repeated requests by topic.
15-25%
Faster onboarding
Measure time to independent task completion.
Planning targets are illustrative, not guaranteed outcomes or published customer results.
Financial services
Planning example, not a customer testimonial or endorsement.
Employees stop asking which policy page is current. They receive one permission-aware answer with the owner, effective date, and sources already attached.
How it helpedLess searching, fewer duplicate questions, and a clearer path to source owners.
04 / Controls
Keep consequential action inside the review boundary.
Permissions, sensitive-data rules, tool scope, and approvals are checked before action.
- Source permissions enforced at retrieval time
- PII, PHI, and customer-data redaction policies
- Citations and source lineage for every answer
- Retention-aware enterprise memory
- Regional privacy and purpose-bound context controls
Architecture session
Bring one consequential workflow. Leave with a governed agent blueprint.
We will map the context, systems, decisions, controls, actions, and success measures together.